Very Disappointing service

I am really disappointed in the terrible service that I have received from WebAfrica.

I made contact with Webafrica as my private residence at this same address is also with WebAfrica.

Firstly my property is over 8000 sqm in size and has a business section to it. The business section is not able to get decent wifi through the extender and Webafrica suggest putting a new line in as one of the options. I was told that openserv would utilise the current box on the premises and lay a cable to the router at the business section. We have been charged the internet subscription, however open serv is yet to come and install the line.

Please sort this out as a matter of urgency. I spent an entire day last week trying to resolve this matter and had to repeat myself more than 5 times and this is still not resolved.

Complaints and emails just do not get responded too. Really frustrating