Very disappointed

Webafrica reference: #312959

I have had no wifi for a whole week with empty promises of escalations. I work from home and this week has cost me so much, with no update on resolution to this. What or how am I expected to work? I am now forced to going in office which is inconvenient for me. Can this be resolved AS in now…I can’t have another week of driving into office and purchasing extra data whilst I am paying for this WiFi too.