PL
Peter L

1 reviews | Active since Nov 2020

16 Nov 2020, 09:48

Very difficult to cancel - they keep charging you

Awful experience. Very difficult to cancel. They continued to bill me for 4 months after I cancelled. I cancelled via 45min phone call, cancelled via their website twice, and then cancelled via their WhatsApp portal about 6 times, and still they continued to bill be every month. Then to top it off they billed me for the Router even though my contract was the older contract (5 years old) which stated the router would be paid for if the contract was not cancelled within 2 years. Stay well away from WebAfrica.

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