TE
Thea E

1 reviews | Active since May 2015

30 Mar 2017, 11:42

Very bad service provider

<p>I'm a new customer. Had a Rooter for 4 weeks when it stopped working. Reported it 4 time to Web Africa and to date no service.</p> <p>They are very nice when they sell you their product but when it comes to problems they disappear!!!!</p>

0
Replies (2)
Webafrica
Webafrica's reply30 Mar 2017, 18:00
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah

TE
Thea E's update31 Mar 2017, 14:35
Reviewer Update

Rafeeqah,

If you would look on my WebAfrica profile you would have noticed that I've logged several complaints / ticketnumber ********** and two email complaints sent on 6 and 20 March