PK
Peta K

1 reviews | Active since Apr 2023

14 Apr 2023, 11:59

Very bad service

Hi,I am responding to this outstanding payment of R1049. In order to cancel from Webafrica as a service provider, it is very challenging ~ there is no cancellation department thats easy to access. I had been trying to cancel my service since October 2022. I was told that I had to hand over the contract to the next tenant taking my apartment, which there wasn't one. It took a lot of calls to get my cancellation in place and I am sure that I wasn't in arrears as I moved out a month after the service ended. I am paying the amount in protest just to get Webafrica out of my life. It been a terrible experience.

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Replies (1)
PK
Peta K's update14 Apr 2023, 12:09
Reviewer Update
Also its impossible to cancel my banking details on the website, even though I have now "settled" up to date.