VERY BAD SERVICE

Never in my life have I EVER experienced the poor service delivery that I have received from WEBAFRICA, the communication from your company is disgraceful.

You people have debited my Bank account twice for the R 249.00 when I paid Via my Bank card, Your system still shows I have an outstanding balance. Your offices called me more than once to try to confirm that the installation is for the Flat at the back of the yard yet you people still get it wrong.

A router was delivered last week and it was promised that the line would be installed within 5 to 7 days, but this was also not done. After numerous calls to your offices a installation was promised today @ 13h30. The team eventually arrived but could not do the installation as there is no Fiber available ***. Today I received a SMS to say a new router would be delivered but you already delivered a Router last week. What the hell are you people doing?

I took the day off from work to be here as I have dogs, not to mention this was a total waste of my time and we were busy at work. AM ****ED OFF. Till now I do not have what was promised, only my money was taken by your company.

I DEMAND THIS ORDER TO BE CANCELED AND MY FUNDS RETURNED BACK TO MY ACCOUNT NO LATER THAN TOMORROW CLOSE OF BUSINESS, ALSO THE ROUTER CAN BE COLLECTED @ MY OFFICE IN PRETORIA.

I SUGGEST THAT YOU GET THIS DONE ASAP.

I am disgusted and appalled by this *** SERVICE. I want my money in my account followed by a cancellation note.