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Anna R

1 reviews | Active since Jan 2025

02 Jan 2025, 09:25

Very Bad service

I am not pleased about the failure to deliver the fiber services as promised by Webafrica

I was assured that repairs would be completed. However the matter has not been resolved to date.. I have contacted their customer service team multiple times but every time, I received vague updates with no clear resolution or timeline for when I can expect the issue to be resolved.

This delay has caused significant inconvenience, as I rely on a stable internet connection for my work obligations.

I kindly request that you expedite the installation process and provide a definitive timeline for when I can expect the service to be functioning. Additionally, I would appreciate any compensation for the inconvenience caused.

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