Very Bad service

This is the worse company I have ever dealt with in my entire life. I just cannot get my problem resolved. I paid in advance for my fibre in the 11/3/3020. 2 weeks before lockdown. VUMA installed the fibre. But that is where it ended. I phoned Vuma and they advised that I should take it up with my service provider Webafrica. I contacted them numerous times but every time was left hanging on for more than 30min..

I emailed them 3 times and phoned them about 4 times, yet the issue remains unresolved. I am at my wits end. As I need the fibre, as I am working remotely. I requested that I supervisor contact me. As I was getting no joy from any of the service agents.(Colleen being one of them) Ticket id# *** dated 11/5 no response Ticket id#*** dated 29/5 no response And again today. I am so frustrated with this company and don't know what to do.

Please hello Peter I need your help!! Thank you Rhonda Meavers ***