Very bad pre-sales experience - Order O***

On 2015-11-13 I signed up for a FTH package via the VUMATEL portal. At 16:14 I received a confirmation email from Webafrica stating that my service is active, yet I could not access the internet, only have access to the VUMATEL portal. I tired to phone until 18:00 but only get music playing. This morning it tried again, and eventually decided to keep listing the the music. After 22 minutes and 45 second I could not take their music any more and put the phone down.<br> <br> If this is how they conduct pre-sales, can you imaging how bad the real support will be when you actually have a problem!!!<br> <br> Johann van der Walt