KK
Kelebogile K
1 reviews | Active since Mar 2025
10 Jun 2026, 08:59
Very bad poor we pay...
Very bad poor we pay for service and don’t get connected we are send from one agent to another poor service
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
10 Jun 2026, 09:12Hi Kelebogile,
We understand how frustrating it must be to feel like you’re being moved from one agent to another without getting a clear resolution, especially when you’re paying for a service and expect it to work consistently. Situations like this can make it feel like you’re not being heard or supported. That’s not the level of service or support you should be experiencing.
We’re here to help and would really like the opportunity to take a closer look at your account and get this resolved for you. Please send us a direct message on Hello Peter with:
Your email address
The cellphone number linked to your account
A brief description of the issue
Our team will review this and ensure the right assistance is provided.
We’ll remain available to support you and make sure your experience improves.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to feel like you’re being moved from one agent to another without getting a clear resolution, especially when you’re paying for a service and expect it to work consistently. Situations like this can make it feel like you’re not being heard or supported. That’s not the level of service or support you should be experiencing.
We’re here to help and would really like the opportunity to take a closer look at your account and get this resolved for you. Please send us a direct message on Hello Peter with:
Your email address
The cellphone number linked to your account
A brief description of the issue
Our team will review this and ensure the right assistance is provided.
We’ll remain available to support you and make sure your experience improves.
Warm regards,
Webafrica Crew
Webafrica's reply10 Jun 2026, 09:12
Official
Hi Kelebogile,
We understand how frustrating it must be to feel like you’re being moved from one agent to another without getting a clear resolution, especially when you’re paying for a service and expect it to work consistently. Situations like this can make it feel like you’re not being heard or supported. That’s not the level of service or support you should be experiencing.
We’re here to help and would really like the opportunity to take a closer look at your account and get this resolved for you. Please send us a direct message on Hello Peter with:
Your email address
The cellphone number linked to your account
A brief description of the issue
Our team will review this and ensure the right assistance is provided.
We’ll remain available to support you and make sure your experience improves.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to feel like you’re being moved from one agent to another without getting a clear resolution, especially when you’re paying for a service and expect it to work consistently. Situations like this can make it feel like you’re not being heard or supported. That’s not the level of service or support you should be experiencing.
We’re here to help and would really like the opportunity to take a closer look at your account and get this resolved for you. Please send us a direct message on Hello Peter with:
Your email address
The cellphone number linked to your account
A brief description of the issue
Our team will review this and ensure the right assistance is provided.
We’ll remain available to support you and make sure your experience improves.
Warm regards,
Webafrica Crew