CT
Chantelle T

1 reviews | Active since Sept 2012

06 Dec 2022, 18:01

Very bad experience with Webafrica

Again i have a problem with you

Firstly you said ny account bot paid again but the debit order went off Secondly youre staff is incompantant Thirdly your whatsapp service is up to ****

No one to talk to directly if you have a problem

Struggling since before 16:00 today to get my fibre back online

Very unhappy about accounts and technical support Not happy since day one Would not recommend you to anyone

0
Replies (3)
CT
Chantelle T's update07 Dec 2022, 09:38
Reviewer Update
no one replies whats app line not working and it's 9:37 in the morning you dont reply no way of reaching you at all
CT
Chantelle T's update07 Dec 2022, 09:41
Reviewer Update
very unhappy with you since day one account problems, fiber lacking the first people installed said they need to test the line no one came back always account problems you can check my history since day one and your after hours whats app is bull **** no one assists ever so dont know why you advertise it, no way of getting hold of any one there and you said my account not paid but you debited my account??????
total disappointed in you guys
CT
Chantelle T's update07 Dec 2022, 10:34
Reviewer Update
almost 11:00 no one still contacted me i called your *** number went to sales and first lady would get manager to call me then the second time i called the lady will get support to call me
nothing???????