Very bad connection ...

 Hi Elzita,  We completely understand how frustrating it must be to deal with a connection that keeps going offline, especially when it affects important tasks like receiving news on time. We really appreciate you taking the time to share your experience. To help improve your connection, you can try a few simple steps: 

1. Restart your router – switch it off, wait 10 seconds, then turn it back on. 
2. Check your Wi-Fi devices – if you use any extenders , make sure they’re on and not too far from your main router. 
3. Connect directly to the main router – if possible, plug your device straight into the router to see if the connection is more stable. 
4. Limit other devices temporarily – phones, tablets, or TVs can slow down your connection. 

If you try these steps and the connection is still unstable, we can look more closely at your setup remotely to help stabilise your service. We understand this has been inconvenient, and our goal is to get your connection reliable so you can stay connected without interruptions. Warm regards,
Webafrica Crew