RJ
Rainart J
1 reviews | Active since May 2021
03 Mar 2026, 09:20
Very bad communicati...
Very bad communication They make billing errors on their side(submitting a lessor amount debit order from their side)and connection gets disconnected for short payment You struggle very hard to get a hold of Web Africa to sort out the problem
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Webafrica's replyOfficial
03 Mar 2026, 09:33Hi Rainart, we completely understand how frustrating this has been. Having your connection disconnected due to a billing error, and then struggling to get through for support, is definitely not the experience we want for you. We’d really appreciate the opportunity to assist further. Please email *** with the review details, a link or screenshot, and your registered email address so we can securely verify your information. Once we receive all the necessary details, our team will respond as promptly as possible, generally within 24 hours. Thank you for your patience, we’re here to help and make sure this is resolved for you.
Webafrica's reply03 Mar 2026, 09:33
Official
Hi Rainart, we completely understand how frustrating this has been. Having your connection disconnected due to a billing error, and then struggling to get through for support, is definitely not the experience we want for you. We’d really appreciate the opportunity to assist further. Please email *** with the review details, a link or screenshot, and your registered email address so we can securely verify your information. Once we receive all the necessary details, our team will respond as promptly as possible, generally within 24 hours. Thank you for your patience, we’re here to help and make sure this is resolved for you.