Utterly useless! No delivery and no service.

<p>Failed to deliver the fibre service ordered and failed (repeatedly) to respond to requests for clarification or support. </p> <p>There have been pro-forma replies from Calin Cloete [# ********** ], Nicola Grebe [# ********** ] and Aneesa Gallant [# ********** ], all promising that someone would respond, but there has been no actual response whatsoever. In addition to these "non-replies" there have been numerous automated tickets, acknowledge receipt of a complaint or request for information, or saying "We have not heard back from you in 48 hours and would like to know if you consider this issue to be resolved. If you have any further questions, simply respond to this email." Any reply just generates another (useless) automated ticket!!!!</p> <p>Also attempted to phone, but am just put on indefinite hold (at high cost - its a premium number), so it is quite impossible to have any interaction with Webafrica. It's impossible to do business with a company which, besides being unable to deliver, has such a totally dysfunctional support system.</p> <p> </p>