Utterly unacceptable Service.

The Scale here is wrong. I would like to give them a zero, but that is not allowed.. After numerous requests to fix an intermittent issue on my line I decided to move ISP, and to my shock I realised that I cannot speak to anyone to complain. Emails do not work as they tell you don't use it. The only way is to use the WhatsApp channel, and every time they transfer you to another you have start typing your whole story out again... I requested nuerous callback by Management, but that never happened. So frustrating... I eventually decided to cancel the line, and the then I got a call from one of their agents. Very helpful, but at the end she could not do much, as I still ended up having to wait 6 days to get the line transferred to the new ISP and of these 6 days 3 days I was without any Internet as they cancelled the service but not the circuit... Really disappointed and I will be canceling ALL my other services with the as well.. IF I WERE YOU I WOULD STAY CLEAR OF THIS ISP.... Cancellation is a Nightmare.