Utterly disgusted by their service(Vumatel, Mweb and Webafrica)

Utterly disgusted by their service(Vumatel, Mweb and Webafrica)

I have never experience such horrible bad service!!!!!!!!! Our internet connection has been off this the 11-12-2021. Payment was made to Mweb on the 10-11-2021, the line was disconnected, when calling the support line, I was advised that the payment was made into an incorrect portal, @ that point one had bothered to provide the correct payment Details on our account. Zain from Mweb advised I will have to requested a refund on the amount paid, then make a payment for activation, an easy pay number was sent via sms, when provided the easy number to PNP, Checkers and PEP the number was invalid, not getting any account!!!! Again called Mweb only to be advised that our account is not linked to any easy pay number. We have again registered with Webafrica, payment made and we are still waiting for activation!!!!!!!!!! You sit on the line for 30 to 45mins using your airtime, no one brothers to call you.

Honestly Vumatel, Mweb and Webafrica are running ****a shop organization!!!!!!!!!!!!!!!!!!!!!!!!!!!