Utter Incompetence Deserves a Zero

If there was a 0, I would give them a zero. I ordered internet service with a different company and discovered that the fibre line was blocked by Webafrica, despite no-one at this address ever having been their customer. After about 12 phone calls to them which totaled four hours and 28 minutes (as per my Telkom account), the manager of the manager of the consultants discovered that Webafrica had put down our address that starts with a 2 instead of someone else's in the neighbourhood that starts with 26. No-one until then could find any record of anyone on our street every having been a customer. If you don't know your 2's from your 26's, and can't locate a street address on your system, you shouldn't be in this or any other business. All this was a tremendous loss of time and productivity.