USELESS WEBAFRICA VUMA FIBRE

THE WORST FIBRE CONNECTION EVER!!!!!!!!!!!!!!!!!!!!!!

I HAVE BEEN WITHOUT INTERNET CONNECTION FOR 2 MONTHS!!!!

I HAVE REPORTED TO THE VUMA WHATSAPP WITH NO LUCK!!!!! ALL AGENTS ARE ABSOLUTELY USELESS.

I HAVE CALLED VUMA ON ***. THEY ADVISED THAT A TECHNICIAN WILL COME OUT TO CHECK WHAT THE PROBLEM IS.

THE TECHNICIAN CAME OUT AFTER SEVERAL DAYS AND FOUND THAT THE CABLE IS DAMAGED DUE THE INSTALLATION THAT WAS NOT DONE CORRECTLY (DID NOT DIG DEEP ENOUGH TO INSTALL CABLES).

HE LOGGED A CALL FOR A REINSTALL.

TECHNICIAN CAME OUT 1 WEEK LATER TO DO A RE-INSTALLATION.

HE ADVISED THAT HE WILL LOG A CALL WITH THE MAINTENANCE DEPARTMENT TO SPLISE THE BOX OUTSIDE.

THAT HAS BEEN ATTENDED TO.

BUT SINCE RE-INSTALLATION WAS DONE, I HAVE HAD NO INTERNET CONNECTION ON MY TV AND PHONE APPS.

I HAVE BEEN REPORTING THIS TO THE AGENTS ON WHATSAPP WITH NO LUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I COMMAND A REFUND AND NO CHARGE FOR END OF NOVEMBER BILLING!!!!!!!!!!!!!!!!!!

ALL OF THIS WAS REPORTED IN OCTOBER AND SINCE THEN I STILL DONT HAVE INTERNET CONNECTION!!!!!!!!!!!!