USELESS - Used to be great, what has happened?

Firstly, get rid of your irritating narratator which is I suppose to make you feel you are talking. I have had Weafrica since I started my business (20 years) and ALWYS had great service from them, but something has gone awry at Mweb. I am sick and tired of pressing buttons, holding on for 45 minutes, getting the whatsapp immedeate attention chat (it is also a chat bot!!!!) Fancy switchboard systems has become a shield behind which employees can had - I WANT TO SPEAK TO A HUMAN BEING and I cannot achieve this, I have a simple question whichwould not take more than5 min to answer. Goodbye and good luck, I am busy transferring my ISP (who has given me 5+ service so far and aleady has my internet and void service installing and operating with great sucess. Go Intergro!!