1 reviews | Active since Jul 2018
Useless Service
Hi Webafrica service is non existent, im want my link cancelled, due to WA changing their Contract by introducing FUP - fair usage policy a far cry from Uncapped and Unshaped, this cancellation is proving to be a nightmare, you cant log a ticket as the useless desk just closes the ticket staing due for cancellation at the end of the month, Im actually paying until end of the month but still they wont cancel my line. Calling the call center for the last hour has also proved unsuccessful. Just being put on hold continuously. Be very wary of entering into a contract with webafrica.
Hi Barry
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
Please bear in mind that every ISP carries its own fair usage policy or acceptable use policy. Webafrica simply chooses to be completely transparent about it. We also only carry a FUP on our Openserve products. None of the other providers we carry have FUP app****.
So that we can contact you to look into your issue with more detail, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hi Barry
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
Please bear in mind that every ISP carries its own fair usage policy or acceptable use policy. Webafrica simply chooses to be completely transparent about it. We also only carry a FUP on our Openserve products. None of the other providers we carry have FUP app****.
So that we can contact you to look into your issue with more detail, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hi Barry
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
Please bear in mind that every ISP carries its own fair usage policy or acceptable use policy. Webafrica simply chooses to be completely transparent about it. We also only carry a FUP on our Openserve products. None of the other providers we carry have FUP app****.
So that we can contact you to look into your issue with more detail, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hi Barry
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
Please bear in mind that every ISP carries its own fair usage policy or acceptable use policy. Webafrica simply chooses to be completely transparent about it. We also only carry a FUP on our Openserve products. None of the other providers we carry have FUP app****.
So that we can contact you to look into your issue with more detail, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hi Barry
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
Please bear in mind that every ISP carries its own fair usage policy or acceptable use policy. Webafrica simply chooses to be completely transparent about it. We also only carry a FUP on our Openserve products. None of the other providers we carry have FUP app****.
So that we can contact you to look into your issue with more detail, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hi Barry
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
Please bear in mind that every ISP carries its own fair usage policy or acceptable use policy. Webafrica simply chooses to be completely transparent about it. We also only carry a FUP on our Openserve products. None of the other providers we carry have FUP app****.
So that we can contact you to look into your issue with more detail, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica