USELESS, PATHETIC SERVICE

I cancelled my wifi in July, gave the 30 day notice that by the end of August it must be cancelled. We received a call from Rene Rudolph, to try keep us as clients, she offered a discount for the month of July because of our bad connection, a new router and maybe a wifi extender. I emailed again in August to follow up on what is happening. NO RESPONSE! I emailed again to say my services better be cancelled by the end of that month!! Webafrice still tried to debt my account for September, i have emailed them again with no response they closed the ticket! i emailed them again and still no response! PLEASE FOR HEAVEN SAKES CANCEL MY WIFI!!! AND STOP SMS'S MY THAT I HAVE NO PAID! I WILL NO PAY! CANCEL MY SERVICES! NOTHING ELSE JUST CANCEL......