USELESS, PATHETIC, DISGUSTING SERVICE

MY WIFI HAS BEEN DOWN SINCE MONDAY! I LOGGED A SUPPORT TICKET MONDAY NIGHT. RECEIVED A CALL FROM WEBAFRICA YESTERDAY SAYING SOMEONE WILL BE AT MY HOUSE AT 16:30PM TO SORT THE SAME ISSUE I HAD 2 WEEKS AGO!!!!!!!!!! NO-ONE SHOWED UP. I THAN EMAILED AGAIN THIS MORNING, ONLY TO GET A CALL FROM VUMA SAYING WEBAFRICA DID NOT LET THEM KNOW ABOUT THE PROBLEM OR LOG A TICKET FOR US, WHICH THEY WILL BE DOING NOW WHICH WILL TAKE ANOTHER 3 - 5 WORKING DAYS TO GET FIXED!!!! WHAT THE HELL!!!!!!!

I PAY THE FULL AMOUNT EVERY MONTH FOR WIFI BUT THIS IS THE 2ND TIME ITS NOT WORKING! I DO NOT SEE YOU DEDUCTING THE DAYS AND WEEKS THAT THE WIFI IS DOWN.........

THIS IS REALLY FRUSTRATING!!! AND PATHETIC SERVICE FROM WEBAFRICA AS CLEARLY YOU GUYS DONT KNOW HOW TO DO YOUR JOB BUT CHARGE FULL EVERY MONTH....

I CANNOT WAIT 3 - 5 WORKING DAYS FROM TODAY!!!!!!!!!

GET THIS SORTED TODAY OR ELSE I WILL BE CANCELING THIS PATHETIC SERVICE AND GO ELSEWHERE