Useless ISP that don't even deserve a 1 star rating

They don't even deserve a 1 Star rating!!

Been struggling since 15 October 2019 with slow speeds on my Dsl line,

They advised me to buy a new Router because it is the router,

Bought a new Router same issue, Telkom came out 4 times to check the line becauce webafrica says its the line, telkom replaced my port and showed me that my line can sync up to 25 mb with no issues,

i've been logging calls with webafrica regarding my internet and the call is being closed and not attended to or the problem being resolved. ( But the calls is closed)

They say the system closes the calls when a support technician reads the support ticket ( why do they read the tickets and not do anything regarding the problem the client have.)

Logged a call for Billing for a refund from 15 October im paying for a service and dont get it,

When i singed up with them in June i go my 9.77 Mbps out of my 10 Mbps line,

Since the 15 October getting speeds of between 0.5-7 mbps and they don't communicate back with the calls i logged but closing it.

When you try to phone them you need to spend 10-25 min before anyone pick up the phone.

Most useless iSP i have ever seen.