Useless internet service provider WebAfrica

South African customers I urge you not to sign up with WebAfrica. It was smooth sailing into the beginning until we were without any connection and this started around Feb 2025. We made countless amounts of requests and liaised with different consultants at WebAfrica who all clearly have no care in this world let alone for their customers. They all eventually log faults with Metrofibre who just end up sending us SMS saying they no longer service the clients area for us too meaning Tembisa. When I complained about this hard today I was told by another none chelant Robyn that he will cancel our services and we will incur some charges. The nerve of this guy and this company. They cut off our connection and expect us to still pay for a cancellation fee when they have broken our agreement. They all hide behind the fact that they cannot speak to their clients very well. These people said they gave us a credit, which at the end of March they denied, we paid the difference and still have no service. I now want my money back and they are refusing. How fair is this???? Now I'm being told that only now will this be escalated to a manager. Don't rely on such people for internet. You will be without service and no one to speak to for assistance. I will be making sure everyone knows about the pathetic service we have received from WebAfrica and I will not be paying for any cancellation fees!