Useless customer support

Web Africa customer support is utterly useless. It is the most frustrating experience you can have. I have been trying for over a month to get an answer from them, but nothing. Their chatline is useless, as you sit and wait for hours, and when eventually someone comes along to help you simply get passed on to another department, and the waiting starts again. They are quick to take your money, but service is useless. Stay far away.