PH
Paul H
1 reviews | Active since Jul 2022
13 May 2026, 15:14
Useless customer service
Absolutely useless at support, effectively impossible to reach on the phone, whatsapp channel or their App based chat. Writing this review out of desperation that they actually get back to me.
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Replies (1)
Webafrica's replyOfficial
13 May 2026, 15:27Hi Paul,
Feeling unable to reach support across multiple channels and having to post publicly out of desperation is understandably frustrating, especially when you’re simply trying to get assistance. This is not how support should feel, and we can understand why this experience has left you feeling let down.
We’re here to help and would value the opportunity to assist further. Please send us a private message on Hello Peter with a brief description of the issue you’re experiencing, and we’ll make sure it’s reviewed and followed up appropriately.
Warm regards,
Webafrica Crew
Feeling unable to reach support across multiple channels and having to post publicly out of desperation is understandably frustrating, especially when you’re simply trying to get assistance. This is not how support should feel, and we can understand why this experience has left you feeling let down.
We’re here to help and would value the opportunity to assist further. Please send us a private message on Hello Peter with a brief description of the issue you’re experiencing, and we’ll make sure it’s reviewed and followed up appropriately.
Warm regards,
Webafrica Crew
Webafrica's reply13 May 2026, 15:27
Official
Hi Paul,
Feeling unable to reach support across multiple channels and having to post publicly out of desperation is understandably frustrating, especially when you’re simply trying to get assistance. This is not how support should feel, and we can understand why this experience has left you feeling let down.
We’re here to help and would value the opportunity to assist further. Please send us a private message on Hello Peter with a brief description of the issue you’re experiencing, and we’ll make sure it’s reviewed and followed up appropriately.
Warm regards,
Webafrica Crew
Feeling unable to reach support across multiple channels and having to post publicly out of desperation is understandably frustrating, especially when you’re simply trying to get assistance. This is not how support should feel, and we can understand why this experience has left you feeling let down.
We’re here to help and would value the opportunity to assist further. Please send us a private message on Hello Peter with a brief description of the issue you’re experiencing, and we’ll make sure it’s reviewed and followed up appropriately.
Warm regards,
Webafrica Crew