Useless customer service
I am absolutely convinced Webafrica is trying to see how nowhere their customer service can be before we start leaving. After reading the comments , a few customers are getting the same issues. I have reported my problem a few times. All times the ticket was closed before anything was resolved. This isnt how you treat customers, Trust me in todays economy you cant afford to throw away loyal customers especially with wireless internet spreading fast.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah