LG
Leticia G

1 reviews | Active since Apr 2016

18 May 2024, 10:57

Useless *********** company and watsapp agents at webafrica

Webafrica is a pathetic useless organisation. We cannot get proper support from them or vumatel. They have debited my account and yet no service for the past two weeks. They have *********** staff /agents working behind the watsapp that are of no help. Vumatel states they cannot reconnect unless Webafrica gives them a new order request. We have been logging a request for the past 14 days and no response . We have escalated and yet the manager as well totally ignores us. They practically stole our money and didn’t provide the service!

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Replies (1)
LG
Leticia G's update18 May 2024, 12:34
Reviewer Update
This is a worst pathetic useless service provider vumatel and webafrica.
No ways of getting any support or service
They are ******* who debit our account and don’t provide a service. They have *********** brainless agents which are of no help.