1 reviews | Active since Nov 2017
Useless Call Centre, No follow up and simple lack of caring
Chose to use WebAfrica for our Fibre provider. Worst experience ever. After weeks of not even 1 courtesy call to say where the installation is at, we had to phone daily for 4 days including email and whatever else, and still no joy. Up to 15 minutes of waiting for a call centre agent to answer and when they finally do, you may as well be speaking to a wall as nothing got done. We have happily cancelled with them.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah