1 reviews | Active since May 2012
Useless call centre
I've been struggling with a lot of issues - but each and every query requires constant follow-up and even then it can take more than two weeks just to get ANY feedback.
Webafrica, please don't ask for a ticket number, I'm not looking for preferential treatment and am not willing to lodge a complaint for every normal query: help your clients or they will leave. You've already lost my business, coincidentally, most of the queries relate to terminating my account, but without any success thus far.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,