RR
Roberto R

1 reviews | Active since Aug 2016

31 May 2017, 09:16

Useless Automated Webafrica "Concern"

<p>05/31/2017 08:08 AM</p> <p>05/31/2017 08:04 AM</p> <p>Dear Rafeeqah,</p> <p>How many more tickets would you like me to open? Worst than Ithuba!</p> <p>I have called and I have sent numerous online emails and opened many tickets but no one takes note or bothers to attempt to resolve. To add insult to injury, I am being charged the 20/10 package that I am not getting!! iNSTEAD OF ASKING ME TO OPEN ANOTHER TICKET, WHICH I HAVE DONE AGAIN, WHY DOESNT ANYONE CALL ME? </p> <p>See tickets ********** , ********** , ********** , BB ********** 99</p>

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Replies (1)
Webafrica
Webafrica's reply31 May 2017, 09:56
Official

Your previous tickets have been escalated - you will be contacted by the billing department to discuss invoices and the operations team to confirm fibre service provisioning .