jJ
jenge J
1 reviews | Active since Jun 2016
30 Jan 2020, 14:06
Unwilling billing department *****s money.
Webafrica definitly has the abilty to provide an excellent service. However when there is a billing issue, they are unwilling to solve the issues. Especially if they continue to charge you for their mistakes.
I have been charged a prorata for internet services (R800) not provided due to issues during the festive season. we offered to change our payment method eventually only for them to debit the account and still cancel the services.
Remediating that web africa charges me R2000+to reconnect...
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