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pasculine W

1 reviews | Active since Oct 2024

30 Dec 2024, 11:09

Unsatisfied with webafrica and octotel service

webafrica has the most horrible customer cliental. I have 150mbs line but I'm experiencing more buffering and wifi will give me out anytime for no reason. Everytime when I do a speed test it only gives me 50mbs. I went through 4 consultants this year and apparently on there end my speed it fine which I know is a **** talk. Octotel doesn't evens notify a customer when an increase take place. they increased there price twice in a year. I would not recommend anyone to consider taking Fibre out with webafrica or octotel. There agents doesn't evens make the extra effort to assist the customer to the utmost. We pay our ass off to get such pathetic service.

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