Unsatisfied customer service

Good day

Please note to whom it may concern i am one of your clients and i received my invoice on which i was billed for two months. I inquired with your call centre and was told that we get billed inadvance which on sign up was told billing is on a monthly basis nothing more and now i must just except the invoice on which i did not budged.

NB: please note i am only going to pay what was agreed on the time i signed up and will continue paying on a monthly billed basis.

Assistance highly appreciated

Regards Mk Lewis

And my sister have the same problem look at the response from Hilton Finance department

[07/01, 17:29] Jackie: *Faiza*: his final words was that you are liable for payment he was just being lenient [07/01, 17:29] Jackie: So he recons he was doing me a favor... That's odd coz frm where I'm standing I'm paying for services rendered and agreed upon and I'm the client at the end of the day so he does not do ne any favors .. they need to sort out their billing issues .. this meen that every month I'll be suspended from 1st to 26th than pay double for 6 days services and be suspended again . This is not on at all ... They can ma come get their router and disconnect their fiber, I'll get another service provider who can meet my needs and debit at my convenience cuz this is day-light *******...so much for client services ?