Unreliable, insincere and poor customer relations

WebAfrica is an insincere service provider. They can’t keep the promises they make to their clients. They make many false promises and change the terms of service without informing their clients. I am greatly disappointed in their service. Their communication and customer relations team - including their online WhatsApp platform - is very unreliable. Their team has mastered and perfected the art of lying, taking people round in circles and apologising profusely for their mistakes and miscommunication. They do not do follow ups even after their numerous apologies. They can keep you in the dark for 3 months - as was my case!

After my 29 months of subscription, I can say with a clear conscience that I will never subscribe to their services again nor recommend them to any of my friends, family or contacts. Avoid WebAfrica as you would a plague; unless you would like to pay for a service and also get kicked by the service provider. You are guaranteed of disappointment.