Unprofessional,***********,Useless company - DO NOT USE THEM!!

This is the most *********** & useless company I have ever used. Their customer are NON-EXISTING! They don't allow any human interaction, you must use that stupid live chat/whatsapp. They capture your details incorrectly and then you get penalized for their mistakes!! I get daily emails that I must return my router due to cancellation, I have not even cancelled my service! I really don't know where they find their staff and if they get training to do a very simple and easy job. I will not recommend any person or business to make use of their services.(The service are non- existing).