Unprofessional

I wish I could Check on Hello Peter, before I Purchase the Order, it’s been 3weeks now I paid, they will send you to Live Chat,I did Chat with Cathrine, Jeanette,Clinton with No Help at all, they will just leave you Hanging, Honestly Not Happy 😡😡😡I just received their Router Only,the only Answer I get is, we waiting for TT Connect😡