Unhappy service

I have battle now from 11h00 till now and between fibre geek and webafrica does not know how to fix my internet. Must speek on whatsup the whole time. I was for years at Home connect and Vuma. When I move the only ones in the area is Web africa. I am not happy with thim and fibre geek. I also allready paid my first installment for an internet that does not work.