IS
Imraan S
1 reviews | Active since Oct 2022
18 Aug 2026, 22:53
Unhappy customer
This is the most unreliable isp as they have inexperienced call centre ops and technical staff. Have been waiting now for almost a month for the internet services to be sorted. Informed that technicians would be sent in 72hrs , 1 month later no sign in the meantime I.m paying for services I'm not receiving
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Replies (1)0
Replies (1)
Webafrica's replyOfficial
19 Aug 2026, 09:02Hi Imraan
We get how frustrating and disappointing this must be, especially after waiting almost a month without a reliable connection while still paying for the service. Being given a 72-hour technician timeframe and then waiting significantly longer would understandably leave you feeling let down.
We get how frustrating and disappointing this must be, especially after waiting almost a month without a reliable connection while still paying for the service. Being given a 72-hour technician timeframe and then waiting significantly longer would understandably leave you feeling let down.
We’d like to take a closer look at what’s happening and check the outstanding technician request. Please share the registered email address associated with your Webafrica service via private message so we can securely verify your details and advise further.
We appreciate your patience and the opportunity to investigate this properly.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply19 Aug 2026, 09:02
Official
Hi Imraan
We get how frustrating and disappointing this must be, especially after waiting almost a month without a reliable connection while still paying for the service. Being given a 72-hour technician timeframe and then waiting significantly longer would understandably leave you feeling let down.
We get how frustrating and disappointing this must be, especially after waiting almost a month without a reliable connection while still paying for the service. Being given a 72-hour technician timeframe and then waiting significantly longer would understandably leave you feeling let down.
We’d like to take a closer look at what’s happening and check the outstanding technician request. Please share the registered email address associated with your Webafrica service via private message so we can securely verify your details and advise further.
We appreciate your patience and the opportunity to investigate this properly.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew