CS
Chloe S
1 reviews | Active since Jun 2026
10 Jun 2026, 11:12
Unhappy customer
There is very poor customer support after they take your money Different agents telling me different things about my address not being found and whatnot I requested a refund and once again one agent says I can’t get a refund and another says wait 3-5 working days. So who’s fooling who here ABSOLUTE ****!
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
10 Jun 2026, 11:26Hi Chloe,
We understand how frustrating it must be to receive conflicting information from different agents, especially when all you’re trying to do is get clarity on your refund and resolve your account. Situations like this can feel very confusing and disappointing. That’s not the level of consistency and clarity you should be receiving when resolving something as important as a refund.
After reviewing your account, we can confirm that your order has been cancelled and a refund request was logged this morning. The request is currently pending approval, and once approved, the funds will reflect in your bank account within 3–5 working days, depending on your bank’s processing times.
If you require any further assistance or would like to follow upon the refund, please send us a direct message on Hello Peter, and we’ll gladly continue supporting you.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to receive conflicting information from different agents, especially when all you’re trying to do is get clarity on your refund and resolve your account. Situations like this can feel very confusing and disappointing. That’s not the level of consistency and clarity you should be receiving when resolving something as important as a refund.
After reviewing your account, we can confirm that your order has been cancelled and a refund request was logged this morning. The request is currently pending approval, and once approved, the funds will reflect in your bank account within 3–5 working days, depending on your bank’s processing times.
If you require any further assistance or would like to follow upon the refund, please send us a direct message on Hello Peter, and we’ll gladly continue supporting you.
Warm regards,
Webafrica Crew
Webafrica's reply10 Jun 2026, 11:26
Official
Hi Chloe,
We understand how frustrating it must be to receive conflicting information from different agents, especially when all you’re trying to do is get clarity on your refund and resolve your account. Situations like this can feel very confusing and disappointing. That’s not the level of consistency and clarity you should be receiving when resolving something as important as a refund.
After reviewing your account, we can confirm that your order has been cancelled and a refund request was logged this morning. The request is currently pending approval, and once approved, the funds will reflect in your bank account within 3–5 working days, depending on your bank’s processing times.
If you require any further assistance or would like to follow upon the refund, please send us a direct message on Hello Peter, and we’ll gladly continue supporting you.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to receive conflicting information from different agents, especially when all you’re trying to do is get clarity on your refund and resolve your account. Situations like this can feel very confusing and disappointing. That’s not the level of consistency and clarity you should be receiving when resolving something as important as a refund.
After reviewing your account, we can confirm that your order has been cancelled and a refund request was logged this morning. The request is currently pending approval, and once approved, the funds will reflect in your bank account within 3–5 working days, depending on your bank’s processing times.
If you require any further assistance or would like to follow upon the refund, please send us a direct message on Hello Peter, and we’ll gladly continue supporting you.
Warm regards,
Webafrica Crew