S
Sashmarlee
1 reviews | Active since Aug 2026
16 Sept 2026, 15:50
Unhappy
More than a week I am struggling for my internet to work again , I have been talking to numerous consultants & still have gotten nowhere , I paid for a service I am not able to use & still no feedback when this will be resolved, only that I am in a que. Still no technician has phoned me . I want my money back , I am very unhappy with the service I have received. What irritates me most is Webafrica is quickly to ask for money ,very eager to debit or outstanding fees but when it comes to service it's a bowl of **** . The consultants all tell you the same thing . Now I am requesting my money back , still no one can assist me , no money - no service !!!
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Webafrica's replyOfficial
16 Sept 2026, 16:03Hi Sashmarlee
We can see why you’re so unhappy with this experience. You’ve been without a working service for more than a week, have spoken to several consultants without getting a clear way forward, and are still waiting for a technician to contact you. Having paid for a service you cannot use while continuing to receive the same updates would understandably be incredibly frustrating.We’ve reached out to the team handling your Moving Home activation to take a closer look at the order and the current activation status. They’ll review the progress of the order, including the outstanding activation and technician requirements, and email you directly with an update on the next steps.Warm regards,
Webafrica Crew
We can see why you’re so unhappy with this experience. You’ve been without a working service for more than a week, have spoken to several consultants without getting a clear way forward, and are still waiting for a technician to contact you. Having paid for a service you cannot use while continuing to receive the same updates would understandably be incredibly frustrating.We’ve reached out to the team handling your Moving Home activation to take a closer look at the order and the current activation status. They’ll review the progress of the order, including the outstanding activation and technician requirements, and email you directly with an update on the next steps.Warm regards,
Webafrica Crew
Webafrica's reply16 Sept 2026, 16:03
Official
Hi Sashmarlee
We can see why you’re so unhappy with this experience. You’ve been without a working service for more than a week, have spoken to several consultants without getting a clear way forward, and are still waiting for a technician to contact you. Having paid for a service you cannot use while continuing to receive the same updates would understandably be incredibly frustrating.We’ve reached out to the team handling your Moving Home activation to take a closer look at the order and the current activation status. They’ll review the progress of the order, including the outstanding activation and technician requirements, and email you directly with an update on the next steps.Warm regards,
Webafrica Crew
We can see why you’re so unhappy with this experience. You’ve been without a working service for more than a week, have spoken to several consultants without getting a clear way forward, and are still waiting for a technician to contact you. Having paid for a service you cannot use while continuing to receive the same updates would understandably be incredibly frustrating.We’ve reached out to the team handling your Moving Home activation to take a closer look at the order and the current activation status. They’ll review the progress of the order, including the outstanding activation and technician requirements, and email you directly with an update on the next steps.Warm regards,
Webafrica Crew