Unfortunately the actual issue was not resolved as there seems to be a cable fault, however the consultant was very polite helpful & efficient

Hi Shareace, 
We appreciate you sharing this honest feedback. While we’re glad to hear that our consultant was polite, helpful and efficient, we also recognise that the underlying cable fault still needs to be resolved. It’s good to know that after trying everything available to assist, the consultant logged a ticket with TT Connect for further assistance.

We hope the outstanding fault can be addressed and your connection restored soon.

Warm regards,
Webafrica Crew