Unfairly/Incorrectly billed with no proof
This complaint relates to my previous Webafrica review. I moved out of the apartment, which I struggled to get connection for, using my own resources to setup my modem and wifi. It's been 9 months since I moved out, just to get a bill for some powersupply removal, which was never provided to us in the first place. Now the billing department don't answer their calls as per usual. Using the whatsapp line is ridiculous because someone called Yolanda introduced herself, I stated my issue, but then get no response. I hoped Sean Nourse would have been able to improve the services and business, but it consistently horrible, if not getting worse.
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