********* business practice - Webafrica

Following a query with Webafrica in April 2019 for Fibre they came back to say that they do not cover the area I am situated in and I then decided to go with Vodacom. After 5 months I received an email from webafrica saying that my router is ready for delivery, I sent them 2 x emails to explain that I have gone with another supplier due to the fact that they did not cover my area. To my surprise they went ahead and debited my account with R1205. I sent 5 support tickets requesting feedback till today nothing, this is the worst ********* service I have ever experienced. Please be careful of this.