1 reviews | Active since Aug 2016
********* business practice and bad service
<p>Webafrica bought out Serv host, which was my supplier for web hosting. I decided to register other domains with them which I then attempted to cancel due to unclear business terms. At no point during the reservation of the domains was attention brought the terms that once registered the client is liable for full payment even if he cancels. With other web hosting companies a name reserved until payment is made and if this is notbeffected the reservation lapses and no liability falls due on the customer. Webafrica unfortunately did not state nor bring to my attention that I am liable for such payment . I had spoken to the operator when they called in for technical support who then advised me to send an email to customer support to cancel the domains I requested to be reserved. I was under the impression that these domains would have lapsed as I had not made payment within the prescribed time. I recall that site indicates that the domains will be reserved but will cancel if payment is not made. Webafrica , after calling me on 2 occasions regarding payment of more than R3000 have subsequently blocked my main email address used for business and still have not contacted after my last discussion with the operator from accounts to reverse all amounts they are claiming in this regard . I am thoroughly disappointed in their SLA and ethics that they have employed with this regard. I demand satisfactory rectification of this issue within 72 hours. </p>
