Uncontactable Support On Move of Fiber Lines

I logged an order to change my fibre lines as I have just moved. There has been no response to the change request to date. I have been urgently, urgently trying to get hold of WebAfrica. I have called the *** as well as ***numbers multiple times which refer me to whattsapp when I trying messaging whattsapp it asks for a 0 to get menu it keeps telling me an invalid number is entered. I selected the sales line on the calls who said technical would call which they have not. This connection is critical to my work please contact me *** *** or bernadette.cooley.gmail.com?