AM
A M
1 reviews | Active since Mar 2026
01 Mar 2026, 15:31
Unauthorized payment deducted
DO NOT USE WEBAFRICA. I WOULD GIVE THEM A -1 🌟 they debited my account with no authorization and no service. They have not agreed to a refund. I am still waiting for an installation of the equipment. They refuse to cancel and refund. I have the installer still waiting for a date to instal. How do I get my money back?
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Replies (1)Webafrica's replyOfficial
02 Mar 2026, 11:08Morning, A Moodley. Thank you for sharing your experience. We understand how frustrating it must be to be billed without service and to have delays with your installation. Your concerns are important, and we want to make sure this is resolved. To assist you, we’ve arranged for our onboarding support team to call you directly to review your account and advise on the best way forward. They’ll guide you through the steps to ensure you receive all the support you need.Your feedback is invaluable, and we’re committed to resolving this and improving your experience with us. R^
Webafrica's reply02 Mar 2026, 11:08
Official
Morning, A Moodley. Thank you for sharing your experience. We understand how frustrating it must be to be billed without service and to have delays with your installation. Your concerns are important, and we want to make sure this is resolved. To assist you, we’ve arranged for our onboarding support team to call you directly to review your account and advise on the best way forward. They’ll guide you through the steps to ensure you receive all the support you need.Your feedback is invaluable, and we’re committed to resolving this and improving your experience with us. R^
