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Isaac I
1 reviews | Active since Sept 2017
01 Sept 2026, 22:28
Unauthorized debit orders
They good with unauthorized debit order from people's bank account, I've spoken to one of their staff & told me she will escalate the matter to finance department but every month they deduct my money they are parasites
Helpful (0)
Replies (7)0
Replies (7)
Webafrica's replyOfficial
02 Sept 2026, 09:05Hi Isaac,
We understand your concern regarding the deductions and appreciate how frustrating it must be when you feel the matter has not been resolved despite previous engagements. This is certainly not how we want our customers to feel. If your query is still outstanding, please send us a direct message via Hello Peter with more details regarding the deductions, including the email address linked to your Webafrica account. We'd like the opportunity to take a closer look at the matter and better understand the concerns you've raised.
Warm regards,
Webafrica Crew
We understand your concern regarding the deductions and appreciate how frustrating it must be when you feel the matter has not been resolved despite previous engagements. This is certainly not how we want our customers to feel. If your query is still outstanding, please send us a direct message via Hello Peter with more details regarding the deductions, including the email address linked to your Webafrica account. We'd like the opportunity to take a closer look at the matter and better understand the concerns you've raised.
Warm regards,
Webafrica Crew
Webafrica's reply02 Sept 2026, 09:05
Official
Hi Isaac,
We understand your concern regarding the deductions and appreciate how frustrating it must be when you feel the matter has not been resolved despite previous engagements. This is certainly not how we want our customers to feel. If your query is still outstanding, please send us a direct message via Hello Peter with more details regarding the deductions, including the email address linked to your Webafrica account. We'd like the opportunity to take a closer look at the matter and better understand the concerns you've raised.
Warm regards,
Webafrica Crew
We understand your concern regarding the deductions and appreciate how frustrating it must be when you feel the matter has not been resolved despite previous engagements. This is certainly not how we want our customers to feel. If your query is still outstanding, please send us a direct message via Hello Peter with more details regarding the deductions, including the email address linked to your Webafrica account. We'd like the opportunity to take a closer look at the matter and better understand the concerns you've raised.
Warm regards,
Webafrica Crew
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Isaac I's updateReviewer Update
02 Sept 2026, 09:32Debit order LPD92R***
Reference DB***
Reference DB***
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Isaac I's update02 Sept 2026, 09:32
Reviewer Update
Debit order LPD92R***
Reference DB***
Reference DB***
Webafrica's replyOfficial
02 Sept 2026, 10:27Hi Isaac,
Thank you for your response and for providing the reference details. Unfortunately, we are unable to locate the account using the reference numbers provided. To allow us to investigate further, please send us a direct message via Hello Peter confirming the email address and cellphone number linked to your Webafrica account.Once we have those details, we'll be able to review the account and better assist with the concerns you've raised.
Warm regards,
Webafrica Crew
Thank you for your response and for providing the reference details. Unfortunately, we are unable to locate the account using the reference numbers provided. To allow us to investigate further, please send us a direct message via Hello Peter confirming the email address and cellphone number linked to your Webafrica account.Once we have those details, we'll be able to review the account and better assist with the concerns you've raised.
Warm regards,
Webafrica Crew
Webafrica's reply02 Sept 2026, 10:27
Official
Hi Isaac,
Thank you for your response and for providing the reference details. Unfortunately, we are unable to locate the account using the reference numbers provided. To allow us to investigate further, please send us a direct message via Hello Peter confirming the email address and cellphone number linked to your Webafrica account.Once we have those details, we'll be able to review the account and better assist with the concerns you've raised.
Warm regards,
Webafrica Crew
Thank you for your response and for providing the reference details. Unfortunately, we are unable to locate the account using the reference numbers provided. To allow us to investigate further, please send us a direct message via Hello Peter confirming the email address and cellphone number linked to your Webafrica account.Once we have those details, we'll be able to review the account and better assist with the concerns you've raised.
Warm regards,
Webafrica Crew
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Isaac I's updateReviewer Update
02 Sept 2026, 10:43***
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Isaac I's update02 Sept 2026, 10:43
Reviewer Update
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Webafrica's replyOfficial
02 Sept 2026, 14:37Hi Isaac,
Thank you for your information. Please remove your private contact details from the public comment section to ensure your personal data remains secure. We tested all of the information sent to us above, with no luck in locating the profile. Please share the account holder ID number via private message, so we may verify your information and further assist you directly with your Webafrica query.
Warm regards,
Webafrica Crew
Thank you for your information. Please remove your private contact details from the public comment section to ensure your personal data remains secure. We tested all of the information sent to us above, with no luck in locating the profile. Please share the account holder ID number via private message, so we may verify your information and further assist you directly with your Webafrica query.
Warm regards,
Webafrica Crew
Webafrica's reply02 Sept 2026, 14:37
Official
Hi Isaac,
Thank you for your information. Please remove your private contact details from the public comment section to ensure your personal data remains secure. We tested all of the information sent to us above, with no luck in locating the profile. Please share the account holder ID number via private message, so we may verify your information and further assist you directly with your Webafrica query.
Warm regards,
Webafrica Crew
Thank you for your information. Please remove your private contact details from the public comment section to ensure your personal data remains secure. We tested all of the information sent to us above, with no luck in locating the profile. Please share the account holder ID number via private message, so we may verify your information and further assist you directly with your Webafrica query.
Warm regards,
Webafrica Crew
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Isaac I's updateReviewer Update
02 Sept 2026, 16:42Is my issue resolved?
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Isaac I's update02 Sept 2026, 16:42
Reviewer Update
Is my issue resolved?
Webafrica's replyOfficial
02 Sept 2026, 16:59Hi Isaac,
To allow us to locate and verify the correct account, please forward the requested account holder ID number to us via private message. Once we receive this information, we can verify your details and assist you directly with your Webafrica query.
Warm regards,
Webafrica Crew
To allow us to locate and verify the correct account, please forward the requested account holder ID number to us via private message. Once we receive this information, we can verify your details and assist you directly with your Webafrica query.
Warm regards,
Webafrica Crew
Webafrica's reply02 Sept 2026, 16:59
Official
Hi Isaac,
To allow us to locate and verify the correct account, please forward the requested account holder ID number to us via private message. Once we receive this information, we can verify your details and assist you directly with your Webafrica query.
Warm regards,
Webafrica Crew
To allow us to locate and verify the correct account, please forward the requested account holder ID number to us via private message. Once we receive this information, we can verify your details and assist you directly with your Webafrica query.
Warm regards,
Webafrica Crew