Unauthorized debit order of cancelled service and returned router.

Absolutely slow pathetic service. Cancelled my fibre line due to premium increases. My account was debited for R1799 without my consent. Router was returned on 8 October 2025 with waybill signed from nonology by a person named Felicia. Proof was submitted to Webafrica. To date no refund has been made to myself despite sending proof of router being delivered. Would never recommend this company to anyone. Poor customer service