NF
Ndivhuwo F
1 reviews | Active since Dec 2019
09 Apr 2026, 17:03
Unauthorized debit oder
Webafrica has Debited money from my bank account, claiming that I have ordered a device of some sort. I tried to contact the company to cancel this debit and refund me back my money. I have never visited or entered any contract with Webafrica however they managed to access my personal information and my banking details, without my concern. This is a violation of the POPIA act and *****. I have contacted my bank to try and reverse the debit order but it seems webafrica even blocked the debit order reversal.
Helpful (0)
Replies (10)0
Replies (10)
Webafrica's replyOfficial
09 Apr 2026, 17:06Hi Ndivhuwo. We completely understand how concerning this situation must be. Unauthorized charges and any access to personal or banking information without your consent are taken very seriously, and this is certainly not the experience we want for anyone. To resolve this as quickly and securely as possible, please send us a direct message (DM) here with your full account details and a summary of the situation. This will allow our team to verify your information safely and take immediate action to investigate the debit, block any further unauthorised activity, and guide you on next steps regarding your refund. We are committed to addressing this urgently and ensuring your concerns are fully resolved. Warm regards,
Webafrica Crew
Webafrica Crew
Best regards,
Webafrica's reply09 Apr 2026, 17:06
Official
Hi Ndivhuwo. We completely understand how concerning this situation must be. Unauthorized charges and any access to personal or banking information without your consent are taken very seriously, and this is certainly not the experience we want for anyone. To resolve this as quickly and securely as possible, please send us a direct message (DM) here with your full account details and a summary of the situation. This will allow our team to verify your information safely and take immediate action to investigate the debit, block any further unauthorised activity, and guide you on next steps regarding your refund. We are committed to addressing this urgently and ensuring your concerns are fully resolved. Warm regards,
Webafrica Crew
Webafrica Crew
Best regards,
NF
Ndivhuwo F's updateReviewer Update
10 Apr 2026, 06:47I Ndivhuwo Fhetani IDn
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Ndivhuwo F's update10 Apr 2026, 06:47
Reviewer Update
I Ndivhuwo Fhetani IDn
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Ndivhuwo F's updateReviewer Update
10 Apr 2026, 06:53I Ndivhuwo Fhetani Id no ***, email address ***act no ***. you guys have debited from my bank account without my concern, I don't have a contract with you guys and I don't know how did managed to access my personal details and bank information. Please refund me the cash that you have debited and remove me from your database.
NF
Ndivhuwo F's update10 Apr 2026, 06:53
Reviewer Update
I Ndivhuwo Fhetani Id no ***, email address ***act no ***. you guys have debited from my bank account without my concern, I don't have a contract with you guys and I don't know how did managed to access my personal details and bank information. Please refund me the cash that you have debited and remove me from your database.
Webafrica's replyOfficial
10 Apr 2026, 11:12 Hello Ndivhuwo,
Thank you for providing your account details.
We have checked the information on our side and can confirm that the debit is linked to an order that has been placed on the account, which is why the deduction has gone through.
Could you kindly confirm if you placed this order or authorised it in any way? This will help us investigate further and resolve the matter correctly for you.
Warm regards,
Webafrica Crew
Thank you for providing your account details.
We have checked the information on our side and can confirm that the debit is linked to an order that has been placed on the account, which is why the deduction has gone through.
Could you kindly confirm if you placed this order or authorised it in any way? This will help us investigate further and resolve the matter correctly for you.
Warm regards,
Webafrica Crew
Best regards,
Webafrica's reply10 Apr 2026, 11:12
Official
Hello Ndivhuwo,
Thank you for providing your account details.
We have checked the information on our side and can confirm that the debit is linked to an order that has been placed on the account, which is why the deduction has gone through.
Could you kindly confirm if you placed this order or authorised it in any way? This will help us investigate further and resolve the matter correctly for you.
Warm regards,
Webafrica Crew
Thank you for providing your account details.
We have checked the information on our side and can confirm that the debit is linked to an order that has been placed on the account, which is why the deduction has gone through.
Could you kindly confirm if you placed this order or authorised it in any way? This will help us investigate further and resolve the matter correctly for you.
Warm regards,
Webafrica Crew
Best regards,
NF
Ndivhuwo F's updateReviewer Update
10 Apr 2026, 11:48I have never
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Ndivhuwo F's update10 Apr 2026, 11:48
Reviewer Update
I have never
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Ndivhuwo F's updateReviewer Update
10 Apr 2026, 11:51I have never place any order. And now that I have given you my contacts I can see you have been sending me messages saying I have a new order. This is ridiculous.
NF
Ndivhuwo F's update10 Apr 2026, 11:51
Reviewer Update
I have never place any order. And now that I have given you my contacts I can see you have been sending me messages saying I have a new order. This is ridiculous.
NF
Ndivhuwo F's updateReviewer Update
10 Apr 2026, 11:53I have already told you that I haven't placed any order nor have any contact with you guys.. Please remove my information from your data base and stop sending me messages and refund me my R808. 00 that you took from my account without my concern pleas.
NF
Ndivhuwo F's update10 Apr 2026, 11:53
Reviewer Update
I have already told you that I haven't placed any order nor have any contact with you guys.. Please remove my information from your data base and stop sending me messages and refund me my R808. 00 that you took from my account without my concern pleas.
NF
Ndivhuwo F's updateReviewer Update
10 Apr 2026, 12:03I can see you are even sending login details to you website. What's happening.
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Ndivhuwo F's update10 Apr 2026, 12:03
Reviewer Update
I can see you are even sending login details to you website. What's happening.
NF
Ndivhuwo F's updateReviewer Update
10 Apr 2026, 12:21Please kindly remove me from your data base and stop all this debit order that you have generated without my concern. If this issue still persist, I will excersise all options to hold you accountable for accessing my information and my banking records without my permission.
NF
Ndivhuwo F's update10 Apr 2026, 12:21
Reviewer Update
Please kindly remove me from your data base and stop all this debit order that you have generated without my concern. If this issue still persist, I will excersise all options to hold you accountable for accessing my information and my banking records without my permission.
Webafrica's replyOfficial
10 Apr 2026, 12:39Hello Ndivhuwo,
Thank you for providing confirmation we have urgently reached out to the team that deals with open orders and requested cancellation and for a refund. They will be providing you with feedback by email
Warm regards,
Webafrica Crew
Thank you for providing confirmation we have urgently reached out to the team that deals with open orders and requested cancellation and for a refund. They will be providing you with feedback by email
Warm regards,
Webafrica Crew
Best regards,
Webafrica's reply10 Apr 2026, 12:39
Official
Hello Ndivhuwo,
Thank you for providing confirmation we have urgently reached out to the team that deals with open orders and requested cancellation and for a refund. They will be providing you with feedback by email
Warm regards,
Webafrica Crew
Thank you for providing confirmation we have urgently reached out to the team that deals with open orders and requested cancellation and for a refund. They will be providing you with feedback by email
Warm regards,
Webafrica Crew
Best regards,